Insights

“Just One More Thing…” is a short-form way that I share ideas, questions and guidance with more substance than a LinkedIn post and less academic rigor than my articles. I hope you find it valuable. If you want to succeed in HR, you’ll get things done. You’ll get important things done. You’ll get trivial things […]

Introduction You might assume that a company renowned for its HR solutions would have all the answers when it comes to managing talent. But Workday’s journey reveals an important truth: even the most sophisticated technology must be matched with a human-centric and holistic Talent Philosophy. This case study explores how Workday, in partnership with the […]

“Just One More Thing…” is a short-form way that I share ideas, questions and guidance with more substance than a LinkedIn post and less academic rigor than my articles. I hope you find it valuable. The first differentiator of great HR leaders that we teach in our Talent Management Institute program is Business Junkie. We define that as both […]

At Consolidated Snacks, the product management team meets quarterly to review market share and revenue data for its 18 salty snack products. The team uses this data to allocate their limited marketing budget. They have also created a handful of guidelines to ensure that their investment decisions consistently reflect the company’s product management philosophy. Among […]

“Just One More Thing…” is a short-form way that I share ideas, questions and guidance with more substance than a LinkedIn post and less academic rigor than my articles. I hope you find it valuable. Do behaviors matter? It’s an easy question to answer. Too easy. Ask an HR leader if a person’s behaviors are […]

A few years ago the book Fearless HR said that “the HR profession needs to speak with a strong point of view, a new confidence, perhaps even with swagger.” Swagger. It’s a great word, but likely not among the first 20 that you’d use to describe most HR leaders. Ideally it should be First, let’s […]

We wrote the original version of “It’s the Mortar not the Bricks” in 2019 responding to a plethora of alternative HR operating models flooding into the marketplace. Our experience told us that it wasn’t HR’s operating model that was interfering in HR’s success. It was HR’s inability to operationalize their operating model. Since that time, […]

Executive Summary Our 2024 Accountability Report shows the current and desired level of manager accountability to complete select talent practices. The findings confirmed our expectations based on our client and Talent Management Institute conversations over recent years. Key Findings There is little good news in the findings which show that the average level of accountability […]

“Just One More Thing…” is a short-form way that I share ideas, questions and guidance with more substance than a LinkedIn post and less academic rigor than my articles. I hope you find it valuable. Intelligence It’s hugely influential to success at work (and in life), yet few HR pros know its definition, where it […]