Insights

Most of our clients want to elevate performance in their organization. Yet many hesitate until they have the excuse of a restructuring or redesign to take the first step. We believe there’s no bad time to start increasing performance and that the process starts with a note from the CEO. That CEO note tells the […]

Marc Effron and Peter Attfield discuss our 2025 Critical Roles Report and the practical implications for your organization in this thought-provoking webinar! We discuss how companies are identifying their critical roles, what they’re missing in the process, and the two most important things nearly every organization should be doing, but isn’t. We dig into the APAC-specific issues that […]

Our President, Marc Effron, details how to have a transparent and positive conversation with a potential successor without promising them anything.

“Just One More Thing…” is a short-form way that I share ideas, questions and guidance with more substance than a LinkedIn post and less academic rigor than my articles. I hope you find it valuable. It’s the tired opening line in a LinkedIn post, the first slide in a consultant’s deck, or the hook in […]

It’s such a common scenario in talent reviews that we’ve even given it a name – upper right bias. That’s when managers place a strangely large percentage of their team in the high potential category, typically located in the upper right section of their potential tool. That upper right bias could be due to managers […]

“Just One More Thing…” is a short-form way that I share ideas, questions and guidance with more substance than a LinkedIn post and less academic rigor than my articles. I hope you find it valuable. Your Teams window brightens as an HR consultant appears breathlessly telling you about their consulting firm’s revolutionary discovery. This discovery […]

Introduction Our 2025 Critical Roles Report brings you global insights on how companies select and manage their highest value roles. As organizations increase their sophistication in talent management, their logical next step is to understand which roles add value, why and to ensure they derive value from those roles. Our research project asked how organizations […]

“Just One More Thing…” is a short-form way that I share ideas, questions and guidance with more substance than a LinkedIn post and less academic rigor than my articles. I hope you find it valuable. We do important, valuable work in HR, but it’s easy to confuse or overwhelm managers with our jargon and process […]

Somewhere above the intersection of high performers and high potentials exists a rare and exceptionally capable type of talent. Their contributions are five times, ten times, up to fifty times larger than the average employee. They’re so rare that you might not have one in your company. We know that they’re often found in creative […]