It’s such a common scenario in talent reviews that we’ve even given it a name – upper right bias. That’s when managers place a strangely large percentage of their team in the high potential category, typically located in the upper right section of their potential tool. That upper right bias could be due to managers […]
Introduction Our 2025 Critical Roles Report brings you global insights on how companies select and manage their highest value roles. As organizations increase their sophistication in talent management, their logical next step is to understand which roles add value, why and to ensure they derive value from those roles. Our research project asked how organizations […]
Somewhere above the intersection of high performers and high potentials exists a rare and exceptionally capable type of talent. Their contributions are five times, ten times, up to fifty times larger than the average employee. They’re so rare that you might not have one in your company. We know that they’re often found in creative […]
Introduction You might assume that a company renowned for its HR solutions would have all the answers when it comes to managing talent. But Workday’s journey reveals an important truth: even the most sophisticated technology must be matched with a human-centric and holistic Talent Philosophy. This case study explores how Workday, in partnership with the […]
At Consolidated Snacks, the product management team meets quarterly to review market share and revenue data for its 18 salty snack products. The team uses this data to allocate their limited marketing budget. They have also created a handful of guidelines to ensure that their investment decisions consistently reflect the company’s product management philosophy. Among […]
We wrote the original version of “It’s the Mortar not the Bricks” in 2019 responding to a plethora of alternative HR operating models flooding into the marketplace. Our experience told us that it wasn’t HR’s operating model that was interfering in HR’s success. It was HR’s inability to operationalize their operating model. Since that time, […]